Job Submittal Guidelines

  • Please make sure to indicate the file name to be printed when submitting your files to us.
  • Provide a proof of the design and a list of all fonts and typefaces used (you may also convert text to paths or curves), a list of all source images placed into your file.
  • We accept the following file types:
    • Raster Files: EPS, TIFF, PSD, & JPEG
    • Vector Files: AI, EPS Editable PDF's
  • We will accept your file via: CD/DVD, ZIP disks, Email Attachments OR you can upload your file through our website.
  • Please make sure your file is compatible with the programs we use below. If your file is not compatible, please contact us first to discuss conversion methods.
    • Mac: Adobe Illustrator 10, Adobe PhotoShop, Adobe InDesign
    • PC Programs: Adobe Illustrator 8.0, 10; Adobe PhotoShop 6.0

    Additional Fees

  • Design - If we find that your file will not reproduce correctly due to poor layout, incompatible software, and missing elements or file errors, we will make every effort to contact you to suggest a solution. If we need to make any changes to your file, you may be charged for time spent on the design.
  • Scanning – If you are sending us a scanned file please be sure to use proper scanning settings so that we may process your image at the correct resolution. If we are required to re-do your file or if you request that we scan your file for you, an additional fee will be charged.
  • Proofs – Please provide a proof of the finished item. If you do not provide a proof we can print one for you at an additional charge unless otherwise requested. If you do not provide a proof or request a proof from us, your product will be printed as is and you will be billed for the final product regardless of accuracy.
  • Color Accuracy – To ensure all colors are accurate please consult with us during any part of the production process to make sure we understand your needs.